Pre-Order Terms & Conditions
Everything You Need to Know Before You Pre-Order
We’re so excited you love our pieces enough to pre-order! To keep things clear, here’s exactly how our pre-orders work — from timelines to cancellations, shipping, and more. Please read carefully before placing your order.
What is a pre-order?
A pre-order item is a product that’s not currently in stock, but available to purchase in advance. By placing a pre-order, you're reserving the item ahead of its next release — so you don’t miss out when it returns.
How long will my pre-order take to arrive?
Pre-orders usually take 4–6 weeks to arrive, depending on production time, customs clearance, and restocking. We quote up to 45 business days to be safe.
Release dates are flexible, and we’ll do our best to keep you informed with any changes.
What to expect after you pre-order
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Order confirmed – You’ll receive your email confirmation right after checkout
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Production & restock – Your item is made and shipped to our warehouse
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Arrival & unpacking – We process and pack your order
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Dispatch – You'll receive a shipping email with tracking once it’s on the way
Will I be charged now or later?
Yes — pre-orders are charged at checkout to reserve your item.
Payments are securely processed through Shopify.
Will my full order ship together?
Yes — if your order includes both pre-order and in-stock items, everything will ship together once the pre-order item is available.
Need something sooner? We recommend placing a separate order for in-stock items.
Can I cancel or get a refund on my pre-order?
Yes — you can cancel your pre-order up to 48 hours before it ships.
To do so, email us at contact@billionairebeauties.com with your order number.
After this window, your order will be in processing and cannot be cancelled.
Can I change my shipping address?
We’ll do our best to help.
Please email us at contact@billionairebeauties.com with your order number and new address. We’ll confirm if it can be updated in time.
Are there any pre-order bonuses?
Pre-order customers are always given priority access once stock arrives. From time to time, we may include early access to future drops or small gifts as a thank-you for your patience.
Important Reminders Before You Pre-Order
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Double-check your email and shipping address at checkout
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Pre-orders are not eligible for express shipping options
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If you need an item urgently, place a separate order
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For any help, reach out to contact@billionairebeauties.com